Fuel your imagination. Challenge the status quo. Build the near future.

CXC is a Silicon Valley-based interactive meeting and briefing center showcasing NTT i3‘s latest digital products, applied R&D, investigations from our Innovation Lab, and collaborations with technology partners.

Enterprise executives visit our Customer Experience Center (CXC) to learn about emerging technology and trends, engage in hands-on workshops, initiate and build new relationships that would not otherwise happen in their own offices. We want you to leave CXC knowing you have gained access to the knowledge and people that you can call upon as part of your extended global team to address the innovation explorations and projects that follow your visit.

For Global Change Makers.
Thinker-Doers. Risk Takers.

CXC was designed for executives who want to better understand and shape, and not just react to, the future. You know these challenges are hard and require new technology, new business models – and just as importantly, a new culture of innovation. While you want to learn for yourself, you are just as motivated to take new ideas back to your organization and help others be better equipped to be part of an open innovation movement in which anyone, and everyone, should be an innovator.

More than a Day
in Silicon Valley.

CXC is much more than a place that you visit for a day. It has been built around a deeply held belief in the power of relationship, dialog, and doing. Coming to CXC is about being part of an open innovation movement. While we can get a lot done in a few hours or a day, that‘s not where things really begin – or end. The preparation of ‘before’ and the engagement of ‘after’ are just as important as what you do with us in our time together.

Active. Not Passive.

CXC requires you to engage in new ways and with new people – outside of your everyday environment. There’s beauty and mystery in the ‘a-ha moments’ that come out of rubbing new ideas together. We provide the physical space, people, and curated experiences that will challenge and inspire you to learn, debate, and engage in real innovation explorations. You also are a key ingredient in determining your own experience – by the extent to which you are willing to come with an open and prepared mind, be hands-on, ask questions, and challenge some of your own long-held philosophies.


Bring your curiosity
and an open mind
Understand your interests, provide preparatory information, provoke questions


Help you envision and create
a new "near future"
Engage in curated, customized experiences


Build greater insights,
actions, and relationships.
Provide follow-up with relevant books,
Custom-Designed Learning and Experiences.

Based on your interests and needs, your visit is designed to give you meaningful frameworks, insights, and new relationships that will help you and your teams address tough issues with technology – starting the day after you leave, and well into the future. Whether your interest is in specific products, technologies, markets, or innovation culture building – we have workshops, roundtables, prototype demos, industry and technology overviews, and case studies upon which you can build new (business) possibilities.

Here are a few examples. For more information or to arrange a visit:

Contact Us
  • Open Innovation
  • Innovation Culture
  • Rapid Prototyping
  • Healthcare & Wearables
  • IT Automation
  • Flexible Networking
  • Sports Analytics
  • IoT Security
  • Industrial Robotics & Drones
  • AI, Machine Learning, & Predictive Analytics
  • Cybersecurity